How should I care for and clean my custom watch?
To care for and clean your custom watch, gently wipe it with a soft, dry cloth to remove any dust or dirt. Avoid exposing the watch to harsh chemicals, solvents, or extreme temperatures. If your watch is water-resistant, rinse it under lukewarm water occasionally to remove accumulated residues. For specific care instructions, refer to the care guide provided with your custom watch.
Are there any specific maintenance requirements?
While our watches are designed for durability, regular maintenance is recommended to ensure optimal performance. We advise having your custom watch serviced by a professional watchmaker every [2 years] to address any potential issues and keep it in top condition.
What should I do if my watch stops working?
If your custom watch stops working, contact our customer support for guidance. Depending on the circumstances, we may provide instructions for troubleshooting or recommend sending the watch for
professional assessment and repair