Can I make changes to my order after it’s placed?

Once an order is confirmed, it enters our production process promptly to ensure timely delivery. Unfortunately, we are unable to accommodate changes to the order at this stage. We recommend
thoroughly reviewing your customization choices before confirming the purchase.

What payment methods do you accept?

We accept a variety of secure payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other trusted payment gateways. Rest assured that your payment information is handled with the utmost confidentiality and security.

Is there an order confirmation email sent after placing an order?

Yes, an order confirmation email will be automatically sent to the email address provided during the checkout process. This email will contain a summary of your order, including the selected customization options, total cost, and estimated delivery date. If you do not receive a confirmation email, please check your spam folder or contact our customer support.

Can I cancel my order, and what is the cancellation policy?

Unfortunately, we are unable to accommodate order cancellations after purchase. Due to the nature of custom watch production, once an order is placed, it immediately enters our production queue to begin the customization process. Since we do not maintain stock on-site and each watch is specifically crafted according to your preferences, cancellation becomes impractical once production begins. We apologize for any inconvenience this may cause and encourage customers to review their orders carefully before completing the purchase. For more details on our cancellation policy, please refer to our terms and conditions page on the website (Link Pagina). If you have any further questions or concerns, please don’t hesitate to contact our customer
support team for assistance.